The Treatment Centres employs Patient Advisors at St Andrews and Castlebrae. The Patient Advisors work closely with the clinical team to provide the best possible care for patients.
The patient advisors are all experienced counsellors who will aim to provide solution focused brief therapy. This approach concentrates on present problems and ways forward rather than examining past causes, the exact number of sessions needed by each office will vary according to the nature of their issues.
For some one session may be sufficient but typically this will take the form of 3 -4 sessions over a two week period.
The Patient Advisors can provide:
A confidential listening ear
A sounding board to help patients make important decisions
Advice, support and information
Sign-posting to support services and therapies elsewhere.
The Patient Advisors have a good understanding of the police culture, some having worked previously as Police Welfare Advisors for many years. They are used to helping patients deal with a range of problems/issues such as:
Bereavement & loss
Anxiety & depression
Post traumatic stress disorder
Planning for retirement
The Patient Advisors’ work is always just a part of the overall team’s support for each patient. The relaxing environment; food and facilities along with the staff from all departments helps to provide a place where officers and retired officers can be comfortable and can concentrate on their recovery.